Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
5.4
Location
7.6
Service
8.4
Dining
8.2
Guest reviews
6.2/10
based on 5 reviews
7.2
7.2/10 based on 126 reviews
Edward
United States of America,
March
2025
5.6/10
I had a pleasant stay overall at the Numazu Inter Grand Hotel. The free amenities like massage chairs, laundry facilities, and the hot public thermal bath added to the convenience. However, the room was quite small, making it a bit cramped for my bags. The atmosphere was friendly, but the air conditioning was noisy, which affected my comfort at night. 😌
Rooms
5.8
The room was quite small, which was expected, but it felt cramped and made it hard to move around comfortably.
Service
9.5
The staff were polite and friendly, contributing to a welcoming atmosphere throughout my stay.
Location
8.0
I appreciated that the hotel was conveniently located near the highway interchange, making it easy to find after a long drive from Tokyo.
Dining
9.0
The breakfast was tasty and varied, offering a nice start to the day. I enjoyed the selection available.
Facilities
9.0
I loved the free amenities available, such as the massage chairs and the thermal bath, which were great ways to relax.
Nick
United States of America,
February
2025
5.8/10
My stay at the Numazu Inter Grand Hotel was quite convenient, especially since it was close to the highway interchange. However, the room was smaller than I expected, making it a bit cramped at times. The free public bath was a wonderful feature, and my daughter really enjoyed it after a long trip. Overall, it was a mixed experience with both positives and a few downsides.
Rooms
7.5
While the room was quite small, I expected that from a business hotel in Japan. it did make moving around a bit challenging.
Service
9.6
The staff were friendly and helpful, creating a nice atmosphere throughout my stay. which I really appreciated.
Location
7.0
The hotel's location was great for driving, right next to two main roads, and easy to find after getting off the highway. that was a major plus.
Dining
8.0
Breakfast was tasty and various, with something for everyone. a great way to start the day.
Facilities
6.5
I loved the free services like the massage chairs and public bath. it really added to the experience. However, the air conditioning was quite noisy.
John
United States of America,
January
2025
6.0/10
My stay at Numazu Inter Grand Hotel had its highs and lows. The facilities were impressive with a cozy atmosphere, but the room was quite small. which made things a bit cramped. Overall, it was a good experience, but some aspects could use improvement.
Rooms
5.0
The room was quite small, making it hard to open my bag. I expected it to be compact, but it felt too cramped for comfort.
Service
8.0
The staff were polite and accommodating, contributing to a warm and friendly atmosphere during my stay.
Location
8.0
Conveniently located next to two main roads and close to the IC. I found it easily after driving from Tokyo, which was a plus for me.
Dining
8.5
The breakfast was tasty and offered a variety of options, which I really enjoyed every morning.
Facilities
9.0
The hotel had many great facilities, including free public baths that I loved using after a long day. There were also coffee, tea, and tranquility throughout the hotel.
David
United States of America,
January
2025
6.6/10
I had a comfortable stay overall, enjoying the friendly atmosphere and great personnel. The hotel offered many free services like massage chairs and hot baths, but my room was quite small and the air conditioning was noisy.
Rooms
5.8
The room was really cramped, leaving no space to open my bag comfortably. It was definitely smaller than I expected.
Service
9.6
The staff was exceptionally polite and friendly, which made a positive impact on my stay.
Location
7.5
The hotel was conveniently located close to two main roads, making it easy to find right after getting off the highway.
Dining
8.0
Breakfast was tasty and had a nice variety, definitely a highlight of my stay.
Facilities
9.0
I loved the hot public thermal bath available, and the free coffee and tea throughout the day were a nice touch.
Jason
United States of America,
October
2024
7.2/10
My stay at the Numazu Inter Grand Hotel had its ups and downs. While the hotel was conveniently located and had a nice atmosphere, the room was quite small, making it difficult to move around. The onsen's schedule for men was a bit inconvenient, but I appreciated the overall service and the amenities provided during my stay.
Rooms
5.8
The room was quite small, which I expected from a business hotel in Japan, but it still made using the space a challenge. I could barely open my bags.
Service
7.5
The staff was polite and friendly, contributing to a pleasant atmosphere throughout my stay.
Location
8.0
I found the hotel easily right off the IC, making it convenient for my driving trip from Tokyo.
Dining
8.5
Breakfast was tasty and varied, which I enjoyed, especially starting my day with a good meal.
Facilities
9.6
The hotel had great facilities, including a hot public thermal bath and massage chairs, which I made full use of. The free coffee and tea were nice touches too.